Returns & Exchanges
At CELIA B, we want you to be completely in love with your vibrant new pieces, which is why we offer a 14-day return window for all items in their original, unworn condition. Please ensure all tags remain attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack your items in their original CELIA B packaging, ensuring the garment is folded neatly and all original designer tags are intact.
- 3.Ship It Back
Affix the pre-paid shipping label provided via email to your package and drop it off at your nearest authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.